Core System Module

Customer Impact Reports

  • This analysis tool provides the ability to obtain key information totals and ratios at a Customer and Location level. It enables you to evaluate the impact of a customer to the Cash Services operations and monitor customer compliance to service levels.

Customer Master Files

  • These files are a key architectural component of the Money Manager System that provide system control at the customer location level with multiple account numbers, addresses, contact and operational triggers and instructions.
  • System control focal point
  • Functional designation of account number use
  • Multiple addresses & contact information
  • Tax Information
  • Processing profile at customer location level
  • Basis for fee capture
  • Differences threshold

Teller Files

  • These files provide for delineation and assignment of duties and allow multiple security access levels.
  • Password expiration/reuse
  • Teller expiration
  • Task tunneling
  • Function scope control to restrict access to system functions
  • Data access control to restrict access to historical data
  • Terminal access control, restricting users to a single access terminal at any time.

FaxFX

  • This automated faxing function allows you to fax reports to vendors and customers directly from the system, improving efficiency of data delivery.

Management Status Function

  • Enables real time monitoring of key vault functions and improves management efficiency by allowing quick access to critical production data and management statistics.

Deposit & Order Volume Reporting

  • This component supports account analysis systems and daily, automatic calculation and storage of volumes. It provides a mechanism to analyze the impact of a customer to Cash Services Operations and is a tool used to evaluate the customer's deposit make up.

Directional Addressing

  • Provides a tool to direct customer advices to a single or multiple locations as desired by the customer.
  • Also provides the ability to selectively suppress specific customer advices or set up the system to consolidate information.
  • Consolidated Notice Information Option

Directional Printing

  • Provides the flexibility to direct the output of the system to any configured printer in the operation.

Full Remote Operations

  • Permits the operation of multiple sites from a single server and reduces your cost of setting up or expanding your system.

Global Date Change

  • Global Deposit Processing function Posting and Settlement date change mechanism.
  • Provides an easy and efficient tool for vault management to insure that the deposit processing operational date change occurs when desired.

Holiday Messaging (IVR/VRU)

  • Order entry system can remind users of upcoming holidays, and possible special change needs. Provides a mechanism to provide a customer friendly reminder of upcoming holidays.

Informational Reporting

  • Main facility for creating, hosting and running reports. This component contains preprogrammed reports for statistical trends, plus deposit and order analysis and activity reports (BSA reporting, "Know Your Customer" reporting including cross shipping and large bill deposit and order reports). OBDC driver activation allows you to extract data from the system and create ad hoc reports for customer or management reporting.

IVR/VRU Utilization Reports

  • Order entry reports run on this module. This informational and diagnostic tool helps you maximize your VRU, and your investment in communications infrastructure. It reveals peak usage periods, allowing you to better manage this asset, resulting in higher customer satisfaction.

Monetary Inventory Module

  • This module provides real-time, consolidated cash position for multiple sites, by denomination and denomination type. It also tracks and controls work-in-process. MIM improves your ability to manage entire cash levels and overall positions, both on and off-site.
  • Teller inventory control
  • Full audit time stamps and tracking
  • Better control over resources of people, time and systems

Order Set Control

  • Provides a tool so that you can totally control the scope and the content that a specific customer or customer's location can order via the VRU/IVR. It allows you to set order entry parameters by account ID. (Volume per order; orders per day; days of service.)

Report Scheduler

  • This component enables you to schedule the printing of reports after hours to minimize impact to operations for large print jobs. It automates the running of repetitive reports, thus increasing efficiency.

Terminal Login Control

  • Polices access to the system. It maximizes security control by restricting access to one terminal at a time per teller.


 
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